Infra Tech Support Practitioner
Accenture
3 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate
Summary: As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve troubleshooting and resolving issues related to Red Hat OS Administration and implementing technology at the operating system-level across all server and network areas. Roles & Responsibilities: Provide ongoing technical support and maintenance of production and development systems and software products for configured services running on various platforms. Troubleshoot and resolve issues related to Red Hat OS Administration. Implement technology at the operating system-level across all server and network areas. Provide hardware/software support and work on L1 and L2/ basic and intermediate level troubleshooting. Volume Manager Administration Network OS / SW installation Installation and configuration of Software Professional & Technical Skills: Must To Have Skills: Red Hat OS Administration. Good To Have Skills: Cloud Infrastructure. Experience in providing hardware/software support. Experience in troubleshooting and resolving issues related to Red Hat OS Administration. Experience in implementing technology at the operating system-level across all server and network areas. The candidate should be an expert in Linux administration. Preference shall be given to candidates with the following skills: Hands-on knowledge of RedHat, Shell scripting Should have strong OS administration skills on Linux Hands on experience on Red Hat Enterprise Linux System Administration. (Version 7,8 and 9). Experience in Linux OS installation, Software and Patch management OS patching skills on Linux Strong knowledge on Redhat, Ubuntu & Debian Linux operating systems Should know how to debug/troubleshoot memory issues Must have expertise on OS internals on Linux & Unix Good knowledge about the Linux system files, boot process and Run levels Familiar with the configuration and maintenance of network hardware and peripherals General System Administration expertise Knowledge on Memory management for better OS and application performances Additional Information: - The candidate should have a minimum of 3 years of experience in Red Hat OS Administration. - The ideal candidate will possess a strong educational background in Information Technology Operations or a related field.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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