Infra Tech Support Practitioner
Accenture
3 - 5 years
Bengaluru
Posted: 19/11/2024
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Teradata Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite, implementing technology at the operating system-level across all server and network areas, and troubleshooting at basic and intermediate levels. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Ensure smooth operation of production and development systems. - Troubleshoot hardware and software issues effectively. - Implement technology solutions at the operating system-level. - Collaborate with team members to address technical challenges. - Provide timely and efficient technical support to end-users. Professional & Technical Skills: - Must To Have Skills: Proficiency in Teradata Administration. - Strong understanding of database management systems. - Experience in system maintenance and troubleshooting. - Knowledge of server and network configurations. - Familiarity with software solutions/vendors/brands. Additional Information: - The candidate should have a minimum of 3 years of experience in Teradata Administration. - This position is based at our Bengaluru office. - A 15 years full-time education is required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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