Infra Tech Support Practitioner
Accenture
2 - 5 years
Bengaluru
Posted: 9/9/2024
Job Description
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Microsoft SQL Database Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : Graduate
Summary: Responsible for overall Database Governance with complete infrastructure management, ensuring availability and performance of the databases that support the system. To proactively monitor the database systems to ensure secure services with minimum downtime. Responsible for troubleshooting and problem solving of DBs. Responsible for improvement and maintenance of the databases. Working knowledge on Database architecture, Database Backup & Restore, DB maintenance, Monitoring DB Server Logs, Handling BAU activities. Role: MSSQL Server Database Administrator (MSSQL DBA) Roles & Responsibilities: In depth MSSQL Server Database Administration experience. Responsible for ensuring availability and performance of the databases in system Proactively monitor the database systems to ensure services with minimum downtime L3 Task hands on experience and troubleshooting Provide SME support Troubleshooting performance tuning issues. Good interpersonal, written, and oral communication skills. Should be able to document technical skills. Able to prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Knowledge of Oracle/PostgreSQL/MySQL Database administration would be an advantage. Professional & Technical Skills: Must have skills: Good knowledge of O/S, Cross skilled in at least one more RDBMS, Basic knowledge backup tool. Example: - NetBackup, Commvault etc. Good to have skills: NoSQL knowledge, Working experience in at least one public Cloud DB Services. Candidate should have at least 7+ years of experience in managing MSSQL Server instances (Including cloud DB). Should have at least 1 years experience in managing either MySQL/PostgreSQL/Oracle/MS /Sybase technology or any other Database technology would be an advantage. Practical experience in database monitoring. Good knowledge of MSSQL Server Architecture knowledge on HADR (High availability) implementation. Knowledge of reporting and query tools and practices. Good knowledge on implementing Database level security. Good analytical skill. Additional Information: Resource should have good written and verbal communication skill Flexible with rotation shifts 24*7 environment Travel to other locations when required.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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