Job Summary
The Infra. Tech. Specialist - Ops role is pivotal in ensuring seamless operations and migrations within M365 environments. With a focus on messaging migration identity management and administration this role supports collaborative solutions using SharePoint Suite. The candidate will leverage their expertise to optimize processes contributing to the companys efficiency and societal impact.
Responsibilities
Lead the planning and execution of M365 messaging migration projects to ensure smooth transitions and minimal disruptions to operations.Oversee identity management within M365 to maintain secure access and user authentication across the organization.Provide expert administration of M365 environments ensuring optimal performance and user satisfaction.Collaborate with teams to enhance SharePoint Suite functionalities driving improved collaboration and productivity.Implement best practices for M365 administration focusing on scalability and reliability.Analyze and resolve technical issues related to M365 ensuring continuous service availability.Develop strategies for M365 integration with existing systems enhancing overall IT infrastructure.Monitor M365 performance metrics to identify areas for improvement and implement necessary changes.Coordinate with stakeholders to align M365 solutions with business objectives particularly in merchandising and finance domains.Facilitate training sessions for users to maximize the benefits of M365 tools and features.Support hybrid work model initiatives by optimizing M365 tools for remote and in-office use.Ensure compliance with industry standards and regulations in M365 operations.Contribute to the companys purpose by enhancing digital collaboration impacting productivity and societal engagement.
Qualifications
Possess extensive experience in M365 Messaging Migration demonstrating ability to lead complex projects.Have strong skills in M365 Identity Management ensuring secure and efficient user access.Exhibit proficiency in M365 Admin tasks maintaining high standards of service delivery.Experience with CollabM365SharePointSuite enhancing team collaboration and document management.Domain knowledge in Merchandising Finance & Accounting is advantageous aligning IT solutions with business needs.Demonstrate ability to work effectively in a hybrid work model adapting to both remote and in-office environments.Strong analytical skills to troubleshoot and resolve technical issues promptly.Excellent communication skills to facilitate user training and stakeholder engagement.
Certifications Required
Microsoft Certified: Enterprise Administrator Expert Microsoft Certified: Security Compliance and Identity Fundamentals
