Job Summary
Responsible for migrating user base from OnPrem to MS-Teams and Tenant to Tenant Migrations.
8 to 10 years experience on Skype Microsoft Teams with Enterprise Voice is must.
Experience on AudioCodes/Sonus Gateways/Downstream SBCs
Upgrading installing configuring designing and migrating Voice from PBX to MS-Teams
Experience and Knowledge on MS Teams Direct routing and Operator Connect for Enterprise Voice
Responsibilities
Responsible for migrating user base from OnPrem to MS-Teams and Tenant to Tenant Migrations.
8 to 10 years experience on Skype Microsoft Teams with Enterprise Voice is must.
Experience on AudioCodes/Sonus Gateways/Downstream SBCs
Upgrading installing configuring designing and migrating Voice from PBX to MS-Teams
Experience and Knowledge on MS Teams Direct routing and Operator Connect for Enterprise Voice
Knowledge on Bandwidth planning optimal conferencing traffic capacity QOS.
Design voice interoperability to PSTN QoS implementation for conference and other applications and integration with 3rd party telephony environment.
Good knowledge on the DR High Availability setup Survivability (SBA)
Experience in Skype/Teams Enterprise Voice troubleshooting (Gateways SBAs and complex issues)
Knowledge on Enterprise Voice feature Call Admission Control Call Park Media Bypass and Auto attendant etc.
Experience of configuring and troubleshooting Dial Plans Normalization Rules routes PSTN Usage and Voice Policy
SIP SIP Trunk integration define outbound translation rules inbound dial plan SIP Call flow concepts knowledge of call methods.
Knowledge on Call quality Dashboard Reporting and Management
Overview of integrating Video endpoints Teams meeting rooms & Collaboration Bars configurations.
Understanding of response groups Call queue Auto Attendant Dial by Extension workflows call routing methods.
Good knowledge on Active Directory & Domain Services Certificate Authority
Experience in Planning designing deploying and configuring SFB and Microsoft Teams
Knowledge on deploying Remote Sites with Enterprise Voice
Knowledge on Windows PowerShell & PowerShell Scripting
Overseeing the schedule of activities to ensure planning and support is provided as requested.
Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer.
Coordinates with Customer staff to determine AV/V and basic infrastructure requirements for any new conference room or media design.
Willing to take Initiatives and Automation for improving efficiency & productivity able to work in a fast-paced environment with the ability to adapt to frequent changes and deliver the solution.