Information Technology Project Coordinator

Role: IT Project Coordinator

Experience: Minimum 5+ Years

Location: Sector V ,Salt lake, Kolkata (Work from Office)

Industry: IT / Software Services

Project Domain: Website & E-Commerce Projects (WordPress / Shopify)

Team Size to Manage: 1520 Members

To plan, execute, and deliver international web development projects (WordPress & Shopify) on time, within scope, in budget, and with high client satisfaction , while leading a team of developers, designers, and QA professionals to maintain consistent quality and process discipline.

The right candidate will be successful if they achieve the following measurable results:

• 90% of projects delivered on or before deadline
• 90%+ projects delivered within defined scope & budget
• Less than 5% escalation rate due to PM failure
• Zero unmanaged project slippages

• Minimum CSAT / Client Feedback Score: 8/10
• Positive recurring client relationships maintained
• No loss of client due to poor communication or handling

• Successfully manage 1520 member project team
• Successfully manage 30-40 projects at one time
• Ensure clear task assignment, accountability & discipline
• Build a proactive problem-solving culture

• Ensure 100% adherence to company Project Management processes
• Maintain structured documentation, plans & reports
• Implement risk identification & mitigation practices consistently

• Own end-to-end project execution from initiation to closure
• Work directly with international clients to gather requirements, clarify scope, and manage expectations
• Create project plans, milestones, sprint plans & resource schedules
• Track daily progress, remove blockers, and drive delivery discipline
• Coordinate between Development, Design, QA & Support teams
• Identify risks early and deploy corrective actions
• Prepare professional status reports & present to stakeholders
• Maintain delivery quality standards & compliance
• Support leadership in improving project delivery processes
  

• Minimum 5+ years experience as IT Project Coordinator/ Manager
• Strong experience handling International Clients
• Demonstrated success delivering WordPress / Shopify website projects
• Excellent English communication (written & spoken)
• Strong leadership & coordination ability
• Experience working in Agile / Sprint environments
• Hands-on experience with tools like JIRA / Trello / ClickUp / Asana
• Ability to manage multiple projects simultaneously
• Strong analytical thinking & attention to detail

• Experience working with global teams across different time zones
• Experience in service-based IT agency environment

• Ownership mindset & accountability
• High discipline & follow-through capability
• Strong problem-solving ability
• Positive attitude & team motivation capability
• Calm under pressure
• Process-driven thinking
• Ability to say NO politely when scope is unclear or unrealistic
• Integrity & professionalism

We are looking for someone who:

• Believes in commitment, transparency & responsibility
• Values teamwork and collaboration
• Has passion for learning and improving
• Demonstrates maturity in handling clients & teams

• Competitive Salary & Benefits
• Opportunity to work with prestigious global clients
• Stable, growth-oriented work culture
• Work From Office Saltlake Sector V