Information Technology Operations Analyst
Tata Consultancy Services
0 - 3 years
Bengaluru
Posted: 29/01/2026
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Job Description
Greetings from TCS !!!
Job Title: Control-M Administrator (L1 Support)
Location: Bangalore, India
Experience: 25 years
Employment Type: Full-time
About the Role
We are looking for a Control-M L1 Support Engineer to join our IT Operations team. This role involves monitoring, troubleshooting, and ensuring smooth execution of batch jobs using Control-M scheduling tools.
Key Responsibilities
- Monitor and manage batch jobs in Control-M.
- Provide Level 1 support for job failures and escalate issues as needed.
- Ensure timely execution of scheduled jobs and maintain SLA compliance.
- Document incidents and resolutions for knowledge base improvement.
- Collaborate with L2/L3 teams for complex troubleshooting.
Required Skills
- Hands-on experience with Control-M job scheduling tool.
- Basic knowledge of Unix/Linux and Windows environments.
- Familiarity with ITIL processes and incident management.
- Strong analytical and problem-solving skills.
- Good communication and coordination abilities.
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