Information Technology Manager

About RCMB

Regional College of Management Bangalore (RCMB) is a NAAC A Grade accredited institution offering industry-focused management education under Bengaluru North University, approved by AICTE. RCMB is committed to developing professionally competent, ethically grounded, and industry-ready graduates.

With a strong focus on employability, leadership development, and continuous curriculum evolution, RCMB provides a collaborative academic environment for educators and practitioners who are passionate about shaping future management professionals.

Role Overview

Regional College of Management Bangalore is looking for a hands-on IT professional to manage the institutions CRM, ERP systems, and overall technology infrastructure, while also contributing academically by conducting sessions in programming, technology, and AI where applicable. This is a blended role combining IT operations, problem-solving, and academic delivery.

Key Responsibilities

IT & Systems Management

• Manage and maintain the colleges CRM and ERP platforms
• Coordinate with software vendors for: Issue resolution; Feature enhancements; System updates and integrations
• Troubleshoot and resolve: System-level issues; User access problems; Data, reports, and workflow issues
• Oversee campus IT infrastructure: Network, systems, hardware, and software support
• Act as the primary point of contact for all technology-related issues
• Ensure data security, access control, and system reliability

Academic & Training Responsibilities (Preferred)

• Conduct practical sessions/workshops on: Programming fundamentals (Python preferred); Technology tools relevant to management students; Introductory AI / data / automation concepts (as applicable)
• Support students and faculty with: Tech-enabled learning tools; Software usage and platforms
• Help integrate technology and automation into academic workflows

Required Qualifications & Experience

• Working knowledge of: Basic Programming Concepts; Python
• Hands on experience with IT infrastructure and user support
• Good understanding of: Databases, system workflows, and integrations; IT troubleshooting and vendor coordination
• Strong problem-solving and communication skills
• Ability to handle both operational responsibility and classroom interaction

Preferred Profile

• Hands-on experience managing: CRM and ERP systems
• Experience working in educational institutions or service organizations
• Working knowledge of: AI tools, automation platforms, or data systems
• Prior experience conducting: Training sessions; Workshops
• Candidates comfortable wearing multiple hats and building systems ground-up