Information Technology Infrastructure Manager

About the Role

We are hiring an IT Infrastructure Manager to manage and evolve the core technology infrastructure of a private university. This role focuses on ensuring stable, secure, and well-integrated IT systems that support academic delivery and administrative operations across the institution.

The right candidate brings hands-on experience with open-source technologies used in university environments, strong networking and security fundamentals, and the ability to work effectively with external agencies providing academic and administrative software platforms.

Responsibilities

• Manage day-to-day operations and long-term planning of the universitys IT infrastructure, including servers, networks, storage, and cloud services
• Ensure high availability and performance of academic and administrative systems such as ERP, LMS, student information systems, examination platforms, finance, HR, and admissions systems
• Lead the deployment, customization, and maintenance of open-source software used across teaching, learning, and administration
• Manage integration between multiple systems to ensure smooth data flow and consistent user experience across departments
• Coordinate with external software vendors, open-source service providers, and implementation partners
• Oversee network design, monitoring, and optimization across campus (wired, wireless, VPN, firewalls)
• Implement and maintain strong security controls, access management, data protection, and backup policies
• Troubleshoot and resolve infrastructure, network, and application-level issues with a practical, problem-solving approach
• Work closely with academic offices, administration, and IT teams to translate functional needs into reliable technical solutions
• Maintain system documentation, operational procedures, and compliance standards

Qualifications

• Associate to mid-senior level experience managing IT infrastructure in an educational or similar multi-department environment
• Strong knowledge of open-source technologies commonly used in universities (Linux systems, open-source databases, web servers, LMS platforms, identity management tools, etc.)
• Solid understanding of networking concepts including routing, switching, wireless networks, firewalls, and VPNs
• Practical experience implementing security best practices for campus networks and enterprise systems
• Hands-on experience integrating academic and administrative platforms
• Proven ability to manage external agencies and software providers
• High problem-solving ability with a structured, calm approach to incident resolution
• Clear communication skills and the ability to work with both technical and non-technical stakeholders

Preferred Skills

• Bachelors or Masters degree in Information Technology, Computer Science, or a related field
• Experience working in private universities or large education service organizations
• Familiarity with virtualization, cloud infrastructure, and backup/disaster recovery solutions
• Exposure to campus-wide authentication and role-based access systems

Why Join Us

• A leadership role with direct impact on academic delivery and administrative efficiency
• Opportunity to modernize and integrate university-wide systems
• A fast-moving, decision-driven private university environment