Information Technology Administrator

Job Title: IT Administrator (Microsoft 365 & Infrastructure)

Overview

We are seeking an experienced IT Administrator to manage, maintain, and support our organizations IT systems with a focus on Microsoft 365 administration. The ideal candidate will ensure smooth operation of all IT infrastructure, provide technical support, and implement best practices for security, compliance, and productivity tools.

Key Responsibilities

Microsoft 365 Administration

• Manage and maintain Microsoft 365 tenant (Exchange Online, SharePoint, Teams, OneDrive, Intune, and Azure AD).
• Create, manage, and deprovision user accounts, groups, and licenses.
• Configure and enforce security policies (MFA, Conditional Access, DLP, etc.).
• Monitor system performance, capacity, and usage; generate reports and audit logs.
• Provide support and training for users on 365 applications and collaboration tools.

IT Infrastructure & Systems

• Maintain network infrastructure, including routers, switches, firewalls, and VPNs.
• Oversee installation, configuration, and updates of Windows servers, desktops, and software.
• Manage backups, disaster recovery, and system restore procedures.
• Perform system monitoring, patch management, and performance tuning.
• Support hardware and software troubleshooting for all staff.

Security & Compliance

• Implement and manage cybersecurity policies and endpoint protection.
• Conduct regular security audits and vulnerability assessments.
• Ensure compliance with data protection standards (GDPR, ISO 27001, etc.).

Support & Documentation

• Respond to and resolve IT support requests in a timely manner.
• Document configurations, policies, and procedures for IT operations.
• Work closely with vendors and external support providers as needed.

Qualifications

• Education: Bachelors degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Experience: 25+ years in IT administration, with at least 1 year managing Microsoft 365 environments.
• Certifications (Preferred):
• Microsoft 365 Certified: Administrator Associate (MS-102 or MS-500)
• CompTIA Network+ / Security+
• Azure Administrator Associate

Skills

• Strong knowledge of Microsoft 365 ecosystem and Azure AD.
• Proficient in PowerShell scripting and automation.
• Experience with Windows Server, Active Directory, DNS, DHCP, and Group Policy.
• Understanding of networking fundamentals (TCP/IP, VPN, firewalls).
• Excellent problem-solving, communication, and documentation skills.