Hi, I’m Debin, your Recruiter and guide to joining CSG! We’re excited to connect with you and learn more about your unique experience.

We're looking for an Information Security Analyst – Security Operations to join our dynamic Security Operations Center (SOC) team. You’ll play a crucial role in defending our global digital infrastructure, leading incident detection and response efforts, and ensuring our environments meet regulatory and compliance standards. If you're passionate about cybersecurity and thrive in a fast-paced, global tech environment, this is your opportunity to make an impact.

We are looking for an Information Security Analyst – Security Operations who will:

• Actively monitor, investigate, and respond to security alerts using tools such as SIEM, EDR, and SOAR, focusing on incident response, malware analysis, and event correlation.

• Lead containment, eradication, and recovery efforts in response to identified threats across infrastructure, applications, and endpoints.

• Participate in audits and compliance initiatives including PCI DSS, GDPR, and SOX, providing technical input and supporting documentation.

• Support and enhance the vulnerability management program by reviewing scan results, tracking remediation efforts, and recommending mitigations to key stakeholders.

• Collaborate with global teams across infrastructure, application development, and compliance to uphold the security posture of the organization.

• Assist in secure web filtering, certificate management, and file transfer processes using internal and vendor tools.

• Maintain and improve operational readiness through playbook development, automation, and knowledge sharing.

• Occasionally work outside business hours to support urgent incident response or planned system changes.

Is this opportunity right for you? We are looking for candidates who:

• Hold a Bachelor’s degree in Computer Science, Information Security, or related field, or have equivalent experience.

• Have 1+ years of hands-on experience in information security, or 3–5 years in IT systems administration/support with a security focus.

• Bring demonstrated knowledge in SIEM, EDR, malware analysis, and incident response fundamentals.

• Understand key concepts across TCP/IP protocols, OS internals (Windows/Linux), and application-layer security.

• Are familiar with common attacks and evasive techniques (e.g., DDoS, SQL injection, buffer overflows), and have experience analyzing and triaging malicious activity.

• Possess working knowledge of regulatory frameworks like PCI DSS, GDPR, SOX, HIPAA, and security policy enforcement.

• Preferred: Hold industry certifications such as CEH, GSEC, GIAC, or equivalent.

Our Guiding Principles

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Medical, Dental, and Vision

• Paid Vacation, Volunteer Time, and Holidays

• And so much more!

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com.

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