Individual Contributor HR/ Executive

Job Title: Individual Contributor HR/Executive

Department: Human Resources

Industry: Gems & Jewellery / Luxury Retail

Experience Required: 4-7 years (preferably within Gems & Jewellery / Luxury Retail sector)

Location: Kala Ghoda (Near Gateway of India)

Reporting To: Director

Role Overview:

The IC/HR Executive will manage end-to-end HR functions for both manufacturing and retail operations of Mehta & Sons, a premium jewellery brand delving into bespoke and high-end jewellery. The role involves overseeing talent acquisition, employee engagement, performance management, HR compliance, training, and HR operations while ensuring alignment with the organizations luxury brand culture and operational standards. The ideal candidate should have experience in retail workforce management, jewellery manufacturing HR practices, and employee lifecycle management within the luxury retail environment.

Key Responsibilities:

1.Talent Acquisition & Workforce Planning

Setup a recruitment SOP for the company, with clear timelines and systems for manpower requirements.

Manage the end-to-end recruitment process for retail stores, corporate office, and manufacturing units

Partner with department heads to understand manpower requirements and set up workforce planning & budgets for management to review.

Source, screen, and shortlist candidates through job portals, recruitment agencies, and professional networks

Coordinate interviews and ensure smooth onboarding of new hires.

2.Employee Lifecycle Management

Handle onboarding, confirmation, transfers, promotions, and exit formalities

Maintain and update employee records and HR documentation

Ensure a smooth employee experience throughout the lifecycle

3.Performance Management

Implement and monitor the Performance Management System (PMS)

Assist managers in goal setting, performance reviews, and development plans

Track employee performance and support performance improvement initiatives

Set up PIP wherever required.

4.Training & Development

Identify training needs across manufacturing and retail teams

Coordinate training programs including product knowledge, sales excellence, customer service, and leadership development

Create a detailed training plan with management to upskill employees functionally and holistically

Monitor training effectiveness and employee skill development

5.Employee Engagement & Culture

Develop initiatives to improve employee engagement, motivation, and retention.

Organize engagement activities, recognition programs, and internal communication initiatives

Foster a positive workplace culture aligned with luxury retail brand values

Handle grievances

Maintain incident reports & process audits

6.HR Operations & Compliance

Ensure compliance with labour laws and statutory regulations applicable to manufacturing and retail

Maintain HR policies and ensure adherence across departments

Coordinate with payroll, attendance, and leave management processes

7.HR Analytics & Reporting

Prepare HR reports including attrition, recruitment metrics, manpower analysis, and engagement indicators

Provide insights and recommendations to HR leadership

8.Retail HR Support

Manage HR needs for store operations, including staffing, scheduling, and performance monitoring

Support retail expansion projects with manpower planning and hiring

Support event organizations and retail projects as and when required.

Key Skills & Competencies

Strong understanding of HR practices in luxury retail or jewellery manufacturing

Excellent recruitment and talent acquisition skills

Knowledge of labour laws and statutory compliance

Strong communication and interpersonal skills

Ability to manage multiple stakeholders and retail teams

Proficiency in HRMS systems and MS Office

High level of confidentiality, professionalism, and integrity

Strategic thinking and a proactive attitude toward ownership.

Willingness to learn and explore cross functional projects.

Educational Qualifications

MBA / PGDM in Human Resources or equivalent

Preferred certification in HR analytics, labour laws, or talent management

Preferred Industry Experience

Candidates with experience in luxury retail or gems & jewellery organizations

Candidates with experience in mid-size family managed companies.