Incident Management

TCS

5 - 8 years

Mumbai

Posted: 07/06/2025

Job Description

Must-Have

At least 4 years of development or production support experience in Dot Net, Oracle PL/SQL
Strong background in software development & maintenance to support business requirements and projects
Ability to debug code for complex issues, Data trouble shooting
Strong Communication, Coordination & Customer interaction skills.
Very good understanding of Incident management lifecycle and adherence to SLAs
Willing to work in shift model
Self-learner, Initiative/Proactiveness (Problem Solving skills)

Good-to-Have

Experience in Agile delivery framework
Experience on DevOps tools like JIRA, Jenkins, Nexus, urban code, Github etc
Good knowledge on Incident Management tool like Service Now
Understanding of Capital Market domain; Investment Financial Services Applications
Candidate must be willing to learn new tools / technologies required for project
Experience in SSIS, SSRS and SSAS
Python Scripting
PowerBI
Automation tools like (Ex. IBM Urbancode – UCD).

Location

Mumbai

Job Function

TECHNOLOGY

Role

Analyst

Job Id

365042

Desired Skills

Incident Management

Desired Candidate Profile

Qualifications : BACHELOR OF ENGINEERING

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

Incident Management

TCS

Job Description

About Company

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