Inbound Sales Lead – Telecom Solutions

Location: Gurugram, Haryana

Employment Type: Full-time

Experience: 36 years (Inbound / Inside Sales)

Joining: Immediate / Notice period negotiable

Kingfisher Telecom provides business connectivity and telecom solutions, including international SIM cards and related telecom services for individuals and businesses. We focus on reliability, clear service commitments, and a customer experience built on trust.

Were hiring an Inbound Sales Lead to manage and convert high-intent inbound enquiries coming via phone, web, and partner/portal channels. Youll run a consultative sales processqualify needs, recommend the right solution, close, and ensure a clean handover to operations.

This is an inbound-led role (not cold calling), with strong emphasis on speed of response, CRM accuracy, and quality conversion .

• Respond to inbound enquiries (calls, forms, callbacks) within defined SLAs
• Qualify leads: customer profile, use-case, timeline, budget, and decision-maker
• Recommend and close suitable solutions (e.g., international SIM plans , business connectivity, voice/cloud comms, IoT/M2M connectivity, bundled packages)
• Prepare quotes and coordinate documentation/KYC where required
• Maintain strong CRM hygiene: lead stage, notes, objections, next steps, outcomes
• Track performance vs targets (conversion, TAT, follow-ups, activation rate)
• Share structured feedback with Ops/Product to reduce friction and improve conversion
• Support onboarding of junior reps through process adherence and call-quality standards

• 36 years of inbound/inside sales experience in telecom / B2B tech / ISP / SaaS
• Proven ability to convert warm leads and handle objections professionally
• Clear communication (Hindi + English preferred)
• Comfortable with CRM tools (Zoho/Salesforce/HubSpot or similar) and Excel/Sheets
• Strong follow-up discipline and attention to detail
• Customer-first mindset and high integrity

Preferred: Experience with international telecom products (SIMs/roaming), enterprise clients, SLA-based services, or portal-driven lead funnels.

• Trust-first communicator: clear, calm, and honestno overpromising
• High ownership: you dont wait to be chased; you close loops
• Structured operator: you follow process and improve it
• Resilient + consistent: steady performance, even on repetitive workloads
• Customer-empathy with backbone: helpful, but able to ask for the close

• Competitive CTC
• Performance-linked incentives
• Work-from-office culture with an in-house office gym
• Opportunity to travel to the UK (role-dependent) for partner meetings/training
• Structured workflows, measurable goals, and growth path into senior sales / customer success / operations