Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

A career within Customer Consulting services, will provide you with the opportunity to help our clients design customer strategies that address the customers’ underlying needs and desired outcomes. We help build bridges between digital and analog mediums, delivering personal and contextual experiences powered by technology and analytics, and driving the total experience by engaging the customer, product, partner, and employee experiences.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities:

(essential functions and

responsibilities of the job)
PwC actively works as a management advisor to leading
telecommunications market players across the value chain,
including fixed, cable and convergent service providers;
mobile operators; applications providers; network equipment
suppliers; satellite players; tower operators; telecom
regulators and licensors; and industry bodies.
Our telecom industry practice in India focuses on bringing
together our Indian and global network resources around our
clients’ needs, creating teams to help respond to challenges
around almost every dimension of their business. Our clients
are majorly spread across India, Africa, Middle-East and
South East Asia.
A brief description of the work and roles and responsibilities
are as below:
 Leverage essential knowledge of the leading practices
in the industry to develop project scope and approach
to solve client problems
 Work collaboratively with the team in developing
project deliverables meeting and exceeding PwCs
client service and quality standards
 Develop internal knowledge collateral to help drive
the thought leadership within and outside the firm.
 Identify client business issues, determine client needs
by supplementing the standard assessment
techniques and tools and leading practices &
frameworks like eTOM, ITIL, etc. with innovative
approaches
 Identify cost optimization, revenue enhancement
opportunities in one or more areas covering customer
service delivery, network infrastructure, products and
services and operations, etc.
 Use tools & techniques for business analytics, revenue
assurance & fraud management, cost optimization,
project and program management for large to
medium scale business transformations, etc.
 Analyse market and client data to derive actionable
insights that can be applied in sales pursuits and
client engagements
 Assist and occasionally lead proposals other related
sales activity with customers and prospects
 Drive business development opportunities by
proactively translating thought leadership and
delivery execution to follow on project opportunities
and analysis into consulting

 Successful client delivery, including identifying and
addressing emerging issues
 Deliver all client commitments within time/budget
constraints
Willing to travel and work on site 50-70% of the time, working
in project teams at client locations

Mandatory skill sets: Consulting

Preferred skill sets: Telecom Consulting

Years of experience required: 4+ Years

Education qualification: B.Tech/B.E./MBA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Consulting Services

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

IN_Senior Associate_Telecom Consulting_TMT_Advisory_Mumbai

PWC

Job Description

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