IN_Senior Associate_ServiceNow ITOM Developer_MS Engg_Advisory_Kolkata

PWC

5 - 10 years

Kolkata

Posted: 27/02/2025

Job Description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

*Why PWC
At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.
At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities:

Desired skills:

  • Implementation of ITOM modules
  • Good Knowledge of CMDB and Asset Management Service: Business Application, Business Service, Application Service, Business Capability, Service Offering and CI Relationship
  • REST and SOAP Method Integration - Inbound and Outbound Integration setup with 3rd party application using SNOW API
  • Good knowledge of ServiceNow Cloud and on-premises discovery
  • Good knowledge of ServiceNow Event Management
  • Good knowledge of Service Graph Connectors
  • Good knowledge of Agent Client Collector
  • In depth knowledge of Service Mapping
  • Good knowledge of Health Log Analytics
  • Exposure to Idea, Demand and Project form modifications and automations
  • JavaScript (in context of ServiceNow)

Good to have knowledge:

  • In-depth knowledge of script includes, Client Scripts and Business rules
  • Exposure to scheduled Job, scheduled reports, Transform Script
  • Knowledge of notification set-up, Inbound email actions
  • Complex catalog items and record producers
  • Performance Analytic Dashboard
  • Workflow and Flow Designer configuration
  • Debugging of different type of Client Script, Script Include and Business Rules, Script Action.
  • Process Automation

Mandatory skill sets:

ITOM Modules

Preferred skill sets:

CMDB and Asset management

Years of experience required:

3+

Education qualification:

B.Tech/B.E./MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

IT Operations Management (ITOM)

Optional Skills

Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, API Management, Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity, Debugging, Embracing Change, Emotional Regulation {+ 30 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

About Company

PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.

Services you might be interested in

One-Shot Campaign

Reach out to ideal employees in one shot!

The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).