IN_Senior Associate_ServiceNow ITOM Developer_MS Engg_Advisory_Kolkata
PWC
5 - 10 years
Kolkata
Posted: 27/02/2025
Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
OracleManagement Level
Senior AssociateJob Description & Summary
At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.
Responsibilities:
Desired skills:
- Implementation of ITOM modules
- Good Knowledge of CMDB and Asset Management Service: Business Application, Business Service, Application Service, Business Capability, Service Offering and CI Relationship
- REST and SOAP Method Integration - Inbound and Outbound Integration setup with 3rd party application using SNOW API
- Good knowledge of ServiceNow Cloud and on-premises discovery
- Good knowledge of ServiceNow Event Management
- Good knowledge of Service Graph Connectors
- Good knowledge of Agent Client Collector
- In depth knowledge of Service Mapping
- Good knowledge of Health Log Analytics
- Exposure to Idea, Demand and Project form modifications and automations
- JavaScript (in context of ServiceNow)
Good to have knowledge:
- In-depth knowledge of script includes, Client Scripts and Business rules
- Exposure to scheduled Job, scheduled reports, Transform Script
- Knowledge of notification set-up, Inbound email actions
- Complex catalog items and record producers
- Performance Analytic Dashboard
- Workflow and Flow Designer configuration
- Debugging of different type of Client Script, Script Include and Business Rules, Script Action.
- Process Automation
Mandatory skill sets:
ITOM Modules
Preferred skill sets:
CMDB and Asset management
Years of experience required:
3+
Education qualification:
B.Tech/B.E./MCA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of EngineeringDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
IT Operations Management (ITOM)Optional Skills
Acceptance Test Driven Development (ATDD), Acceptance Test Driven Development (ATDD), Accepting Feedback, Active Listening, Analytical Thinking, API Management, Application Development, Application Frameworks, Application Lifecycle Management, Application Software, Business Process Improvement, Business Process Management (BPM), Business Requirements Analysis, C++ Programming Language, Client Management, Code Review, Coding Standards, Communication, Computer Engineering, Computer Science, Continuous Integration/Continuous Delivery (CI/CD), Creativity, Debugging, Embracing Change, Emotional Regulation {+ 30 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
About Company
PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.
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