IN_Manager_PFM_Citizen Services_Advisory_Delhi
PWC
5 - 10 years
Delhi
Posted: 16/01/2025
Job Description
Line of Service
AdvisoryIndustry/Sector
FS X-SectorSpecialism
OperationsManagement Level
ManagerJob Description & Summary
A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.Job Description & Summary: At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 300,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.
Within Advisory, PwC has a large teamthat focus on transformation in Government through Digital inclusion. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.
Responsibilities:
- Collaborate with stakeholders to elicit, analyse, and document business requirements.
• Conduct thorough business process analysis to identify areas for improvement.
• Create clear and concise documentation, including functional specifications and process
flows.
• Facilitate communication between business stakeholders and technology teams.
• Collaborate with dev teams and business stakeholders to define UAT scenarios, prepare test
cases etc
• Preparing Document Requirement Traceability Matrix (RTM), Concept Note, DPR, SRS,
FRS, Work Flow, Use Case documentation, Screen Mock-ups, User Manuals, FAQs etc
• Understand and incorporate industry best practices, standards and methodologies as
project artefacts for design, development and documentation
• Ensure UAT testing aligns with business requirements.
• Identify opportunities for process optimization and efficiency gains through business process reengineering.
• Work with cross-functional teams to implement process improvements.
• Assist in project planning, tracking, and reporting.
• Preparing the concept note for new initiatives, preparing Change Request Proposals
• Preparing training content in the form of power point presentation (PPT), word / pdf file
etc to be used for capacity building of the system users.
• Interact with the stakeholders for successful Rollout of various IT applications
• Conducting trainings for the system users / stakeholders.
1+ years of hands-on experience in developing FRS/ BRD / SRS, Test case / scenario
preparation etc in e-Governance Projects.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Proficient in gathering and documenting business requirements.
• Strong documentation skills for creating clear and comprehensive business documents.
• Ability to work collaboratively in cross-functional teams.
• Experience in coordinating and conducting User Acceptance Testing.
• Understanding of business process improvement methodologies
Mandatory skill sets:
- e-Governance, Functional Requirement Specification (FRS) / Business
Requirements Document (BRD), System Requirement Specification (SRS), Test Scenarios, Test Cases,
Business Process Reengineering, Process Flows, Preparing Standard Operating Procedure (SOP), User
Guide / Manual / FAQ
Preferred skill sets:
e-Governance, Functional Requirement Specification (FRS) / Business
Requirements Document (BRD), System Requirement Specification (SRS), Test Scenarios, Test Cases,
Business Process Reengineering, Process Flows, Preparing Standard Operating Procedure (SOP), User
Guide / Manual / FAQ.
Years of experience required:
10+years
Education qualification:
BE/BTECH
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Client Counseling, Digital Transformation Initiatives, Waterfall ModelOptional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Coaching and Feedback, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Professional Courage, Program Management, Project Budgeting, Project Coordination, Project Delivery {+ 24 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
About Company
PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.
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