Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Specialist

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.

Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution, escalation or routing of inquiries as needed in line with HR protocols and guidelines, as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:

The firm has planned to set up a Service desk for HC function with an aim to provide a one stop shop to all employees for HC related queries and improve quality and consistency of responses across Lines of services.

The role holder will have the responsibility of managing the queries at HC Service desk and collaborate with other HC functions to ensure quality and speedy resolution of all staff queries received.

Responsibilities

Serve as the main contact for stakeholders and vendors about contingent workforce payment matters.
Facilitate clear communication to ensure everyone involved understands objectives and processes.
Oversee and drive actions to manage payment operations efficiently and in compliance with policies.
Work with business and central teams to handle Purchase Order (PO) and Goods Receipt Note (GRN) processes, ensuring payments are completed smoothly.
Ensure all activities comply with relevant policies, including ensuring necessary documentation like JBR and VAF is available.
Maintain a comprehensive understanding of relevant policies and processes to provide accurate guidance.
Prepare and distribute monthly Management Information System (MIS) reports following internal guidelines.
Ensure the internal database is accurately updated with current PO and invoice information.

Mandatory skill sets:

Serve as the main contact for stakeholders and vendors about contingent workforce payment matters.
Facilitate clear communication to ensure everyone involved understands objectives and processes.
Oversee and drive actions to manage payment operations efficiently and in compliance with policies.
Work with business and central teams to handle Purchase Order (PO) and Goods Receipt Note (GRN) processes, ensuring payments are completed smoothly.
Ensure all activities comply with relevant policies, including ensuring necessary documentation like JBR and VAF is available.
Maintain a comprehensive understanding of relevant policies and processes to provide accurate guidance.
Prepare and distribute monthly Management Information System (MIS) reports following internal guidelines.
Ensure the internal database is accurately updated with current PO and invoice information.

Preferred skill sets:

Strong business acumen and cross-industry exposure
Highly motivated and self-starter

Years of experience required:

2+ yrs

Education qualification:

Preferred Degree: Bachelor's degree

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Stakeholder Management

Optional Skills

Payment Operations

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

IN-Specialist 2_ Invoicing_HR Shared Services_IFS_PAN India

PWC

Job Description

About Company

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