Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and user-friendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: We are looking for a seasoned Salesforce Data Cloud

Responsibilities:

· Design, build, and maintain solutions leveraging Salesforce Data Cloud to unify and activate customer data. • Implement integrations between Salesforce Data Cloud, Sales Cloud, Service Cloud, Marketing Cloud, and external systems. • Develop secure, high-performance APIs and automation frameworks for real-time and batch data ingestion. • Collaborate with product and data teams to design data models, identity resolution, and audience segmentation strategies. • Create and optimize pipelines for data ingestion, transformation, and activation across multiple digital channels. • Ensure compliance with data governance, privacy regulations, and best practices for security. • Work with cross-functional teams (product managers, data engineers, marketers) to deliver scalable business solutions. • Monitor and troubleshoot system performance, ensuring platform reliability and scalability.

Mandatory skill sets:

· Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). • 3–6+ years of experience in software engineering or related technical roles. • Hands-on experience with Salesforce Data Cloud (Customer Data Platform). • Strong understanding of data modeling, identity resolution, and segmentation within Data Cloud. • Proficiency in APIs, REST, SOAP, and data integration tools (MuleSoft, Informatica, etc.). • Experience with Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud). • Strong programming skills in Java, Python, or JavaScript. • Experience with SQL and cloud-native databases (e.g., Snowflake, BigQuery, Redshift). • Familiarity with ETL processes, real-time streaming, and event-driven architecture.

Preferred skill sets:

Salesforce certifications: Salesforce Data Cloud Consultant, Platform Developer I/II, or relevant Salesforce credentials. • Knowledge of big data frameworks (Spark, Kafka, Databricks) is a plus.

• Experience with CI/CD pipelines, DevOps, and cloud platforms (AWS, GCP, Azure). • Strong problem-solving skills with the ability to work in an agile development environment.

Years of experience

required:

4 to 8 Years

Education qualification:

BE/B.Tech/MBA/MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Salesforce

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating Mock-Ups, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, Human-Centered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

IN_ Senior Associate_ Salesforce Data Cloud_ SFDC_ Advisory_ Pan India

PWC

Job Description

About Company

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