Implementation Specialist

Job Description Lead Implementation Specialist

Company: Cygnet.One

Experience: 5+ Years

Work Location: Mumbai (Marol, Andheri East)

Role Overview

We are looking for an experienced Project Manager to lead enterprise SaaS implementation projects involving complex multi-ERP integrations. The role requires strong client interaction, end-to-end project ownership, and close coordination with product and technical teams. Preferably CA/CMA-related degree preffered.

Key Responsibilities

Manage enterprise SaaS implementations from project kickoff to go-live.

Act as the primary point of contact for clients during onsite deployment.

Own project scope, timelines, budgets, risks, and communication.

Coordinate with internal teams to deliver successful implementations.

Manage integrations with ERPs such as SAP, Oracle, Microsoft Dynamics, Yardi, Salesforce, POS Systems, Integration Layers, Data Platform, and other systems.

Oversee API integrations, middleware, and data migration activities.

Maintain project plans, status reports, dashboards, and risk logs.

Ensure high client satisfaction and smooth solution adoption.

Required Experience & Skills

58 years of experience in SaaS or ERP implementation project management.

Strong understanding of ERP integrations and third-party systems.

Hands-on exposure to APIs, middleware, and data migration processes.

Excellent communication and stakeholder management skills.

PMP / PRINCE2 certification preferred.

Preferred Experience

Tax Automation

Compliance Automation

E-Invoicing Implementations