Implementation Engineer 2

Common accountabilities:

- Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.​

- Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.​

- May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business.

Specific accountabilities:

Analyse customer systems and service requirements.
Identify specific actions necessary to integrate Amadeus products/services.
Establish and manage the product/solution integration schedule.
Determine and document adaptations to Amadeus products and services.
Write functional specifications used for customisation and/or verify that specifications reflect customer requirements.
Guarantee that customised products/solutions meet specified requirements.
Perform the necessary tests on the customized solution before it is delivered to the customer.
Provide functional support and problem resolution to sales and/or customer functional staff.
Support project activities during the implementation.

Functional Skills

Good knowledge of the airline IT business and Amadeus IT products.

Experience in Product Security Implementation and troubleshooting.

Diversity & Inclusion