Implementation Consultant II

KNOWLEDGE, SKILLS & ABILITIES

Essential:
• Hands-on experience with Oracle Hospitality Simphony Point-of-Sale or comparable Food & Beverage POS solutions.
• Tertiary qualification in a Technical, Computer Science, or Hospitality Management discipline.
• Solid understanding of Food & Beverage operational procedures.
• Familiarity with relational database management systems such as Oracle Database (12c, 19c) preferred.
• Strong working knowledge of TCP/IP networks, PCs, and troubleshooting methodologies.
• Proficiency with hardware components including workstations, printers, and peripheral devices.

Professional Skills:
• Advanced analytical and problem-solving capabilities.
• Proven project management expertise with the ability to manage timelines and deliverables.
• Strong presentation, facilitation, and client engagement skills.
• Excellent written and verbal communication skills.
• Proficiency in English is required; additional languages are an asset.

Abilities:
• Demonstrated ability to engage credibly and effectively with stakeholders at all organizational levels.
• Proven success working both independently and collaboratively within local and global teams.
• Innovative mindset with the ability to apply knowledge creatively and think strategically.
• Self-motivated with strong initiative, resilience, and a results-driven approach.
• Ability to perform effectively under pressure and in dynamic environments.
• Flexibility with schedules, colleagues, and clients across varying time zones and shifts.

SPECIAL REQUIREMENTS
• Willingness to work overtime, weekends, and public holidays as required.
• Availability to work in rotating shifts.
• Career Level – IC2