IFS Support consultant

JD Summary: Technology Operations is responsible for day-to-day maintenance and management of Organization´s IT infrastructure to ensure delivery of the agreed level of IT Services to the business.

Job description:

Key responsibilities:

• Provide support and consultancy on IFS10 with a focus on Asset Management processes and ensuring efficient ticket resolution.
• Work with cross-functional teams to integrate IFS with other systems, particularly in Asset Management-related areas.
• Conduct thorough Root Cause Analysis (RCA) for recurring issues and implement long-term solutions to prevent them.
• Manage system customizations and localizations for specific markets.
• Troubleshoot technical and functional issues to ensure smooth operation of Asset Management modules, applying strong problem-solving skills.
• Collaborate on system upgrades, patches, and enhancements to meet evolving business needs.

Qualification and Skills:

• At least 3-5 years of experience working with IFS, with strong focus on AM processes.
• Strong understanding of IFS10 functionalities, including technical aspects.
• Experience with system integrations, customizations, and localizations for specific markets.
• Ability to analyse and resolve complex system issues effectively.
• Strong communication skills, with the ability to collaborate across teams and with non-technical stakeholders.

Preferred Qualifications:

• Other IFS versions specially IFS8 and IFS7.5 is a plus.
• Experience with SQL or PL/SQL
• Knowledge of IFS reporting tools and data extraction
• Prior experience in IT consulting or support roles within IFS Environments.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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