IFM LEAD

Major accountabilities:

• Manage daily operations in compliance with quality standards, SLAs, and regulatory requirements.
• Deliver high-value services that enhance client satisfaction and operational excellence.
• Align facility operations with organizational goals and budget forecasts.
• Develop and manage SLAs; support procurement in vendor selection and evaluation.
• Define and achieve annual cost-saving targets in energy and maintenance.
• Ensure compliance with labor laws and wage regulations.
• Maintain strong professional relationships with clients, vendors, and internal teams.
• Audit subcontractors for service quality and site upkeep.
• Conduct team development sessions and support individual growth plans.
• Track KPIs and collaborate with teams to meet performance objectives.
• Coach and guide team members to deliver high-quality outcomes.
• Oversee vendor deliverables as per scope of work.

Minimum Requirements:
Work Experience:

• Bachelor’s degree in a relevant field.
• Minimum 12+ years of experience in Integrated Facility Management (IFM).
• Background in hospitality or hotel operations is a plus.
• Strong understanding of Facility Management frameworks and best practices.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Analytical mindset with ability to leverage data for decision-making.
• Proven track record in managing operations and projects concurrently.
• Experience managing mid-sized to large corporate facility operations.

Languages :

• English.