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Job Overview

Job Summary

Citi Chennai is seeking a highly skilled and experienced Identity & Access Automation Engineer to join our team. This role is crucial for enhancing the efficiency and reliability of our Identity & Access Management (IAM) infrastructure through automation. The successful candidate will be instrumental in automating repetitive infrastructure tasks across the lifecycle of enterprise application services, working within a dynamic global environment.

Roles & Responsibilities

Automation Development & Implementation:

• Design, develop, and implement automation code for repeated infrastructure tasks, focusing on IAM services.
• Perform unit testing of automation scripts and solutions to ensure quality and reliability.
• Manage deployment of automation solutions across different environments (development, UAT, production).
• Conduct integration testing to ensure seamless operation of automated processes within the existing infrastructure.

Requirements Gathering & Planning:

• Collaborate with partner teams to gather automation requirements and identify opportunities for efficiency gains.
• Work closely with the Automation Lead to plan and schedule automation changes, ensuring alignment with project timelines and business priorities.

SDLC and Version Control:

• Adhere to established Software Development Life Cycle (SDLC) processes throughout the automation development lifecycle.
• Utilize version control systems effectively for managing automation code and configurations.

Collaboration & Communication:

• Work closely with global team members, fostering strong collaborative relationships and ensuring effective communication across different time zones.
• Clearly articulate technical concepts and automation benefits to both technical and non-technical stakeholders.

Operational Support:

• Provide ad-hoc support during out-of-office hours and weekends as required, particularly for production changes which often occur outside standard business hours.
• Participate in a rotational schedule for weekend service health checks, typically once or twice a month.

Job Requirements

Experience:

• 8-10 years of overall Information Technology (IT) experience.
• Minimum of 3 years of hands-on experience with automation tools such as Ansible and Jenkins.

Technical Skills:

• Strong understanding of Software Development Life Cycle (SDLC) processes.
• Basic proficiency with UNIX/Linux terminal commands, including performing system diagnostics and restarting services.
• Understanding of middleware technologies such as IHS (IBM HTTP Server) and WASND (WebSphere Application Server Network Deployment).
• Proficiency in version control systems including GIT and Bitbucket.
• Experience with project and task management tools such as JIRA.
• Familiarity with documentation and collaboration platforms like Confluence.
• Experience with Change Management processes using Service Now.
• Demonstrated ability to develop, test, and deploy automation code.

Soft Skills:

• Excellent written and verbal communication skills, essential for working with global teams and diverse stakeholders.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a distributed team.
• Proactive approach to identifying automation opportunities and driving improvements.
• Adaptability and willingness to provide support during non-standard working hours when necessary.

Education:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.