IB Team Lead, Inbound Operations
Amazon
5 - 10 years
Patna
Posted: 4/15/2025
Job Description
At Amazon, we strive to be Earth’s most customer
- centric company where people can find and discover anything they want to buy online.
We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers.
Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.
Every day we solve complex technical and business problems with ingenuity and simplicity.
We’re making history and the good news is we’ve only just begun.
Key job responsibilities
o Daily Management of shift
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Analysis of the data reports to identify performance bottlenecks and improve the performance
o Monitor status of problem solve queues
o Responsible for shift quality and associated action plans
o Preparing and implementing training and development plans for associates
o Conduct a 4M and 5S audit for the respective work stations on a daily basis
o Implement the formal process control and process improvement mechanisms such as Kaizen
o Continuously improve the through put and attain a sustained level of delivery performance improvement
o Stand
- in for Area Manager
Basic Qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred Qualifications
- 1.
Proficiency in MS Excel ( knowledge of macros an added advantage)
- 2.
Good in data analytics
- 3.
Knowledge of problem solve tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).