Human Resources Operations – Domain Trainee – French – Hybrid Bucharest
Genpact
0 - 3 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Support of HR in the HR administrative function and also payroll. Is the primary point of contact between HR and employees.
Record new entrants' hires in the system and maintain their administrative record.
Ensure that administrative records are properly kept and that they are complete in the tool as well as on the other data bases.
Management of sick leave/accidents at work.
Manage documents relating to the life of the employee in the company (trial period, work certificates, return to his position after a suspension of contracts, etc.)
Manage endorsements for headquarters employees and executives.
For some departures, manage the reclassification files (training, payment of advance requests, payment of premiums start-ups, transfer elements to payroll to establish balances for any account)
Track benefits in kind, e.g. company vehicles
Update organizational charts and ensure data consistency (Data quality)
Handle HR inquiries via email, HR cases and phone/chat in a professional and timely manner ensuring outstanding quality of customer support.
Administer employee life-cycle programs depending on the scope of responsibilities (stream or market based)
Preparing necessary documents for employees
Assures HR policies and processes are followed by all involved parties for assigned scope as per process agreements (escalate inconsistencies),
Establish and/or update process documentation (SOP, templates)
Maintain good relationships with Stakeholders
Constantly strive for process improvements by identifying process gaps and participating in improvements initiatives within own area of responsibility and by sharing across team
Assist with regional translations
Ensure services delivered are in accordance with established Service level Agreement (SLA) and internal Key Performance Indicators (KPI)
Complete mandatory trainings and assignments in timely manner
To perform other duties as assigned by the Team Lead as and when required.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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