Human Resources Operations Specialist

Introduction:

At Suraasa, we are transforming the global teaching landscape by enabling teachers to upskill, grow, and find better career opportunities.

We are looking for an HR Operations professional who will own end-to-end employee operations, payroll coordination, compliance, and HRMS management. The role requires close collaboration with Finance and leadership to ensure accurate, compliant, and scalable HR processes.

This is a high-ownership opportunity in a fast-paced, performance-driven environment.

Location: Hybrid Role. (2-3 times per week expected in-office in Noida)

Key Accountability & Responsibilities

Employee Operations & HR Service Delivery

• Resolve employee queries related to payroll, policies, attendance, benefits, and HR processes with speed and accuracy.

Payroll & Attendance Management

• Coordinate end-to-end payroll processing by validating attendance, leave, reimbursements, and variable inputs.
• Liaise with Finance and payroll vendors to ensure accurate and timely payroll closure.

HRMS, Data & Documentation

• Maintain HRMS data, employee records, and personnel files with high accuracy and confidentiality.
• Generate HR MIS reports, dashboards, and data insights for leadership and audits.
• Ensure strong documentation hygiene across all HR processes.

Asset Management

• Oversee asset allocation, tracking, recovery, and documentation during onboarding and employee exits.

Compliance & Statutory Governance

• Ensure compliance with Indian labour laws and statutory requirements, including:
• PF, ESI, Gratuity
• Shops & Establishments Act
• Other applicable labour compliances
• Coordinate audits and ensure statutory filings are accurate and on time.

Policies, SOPs & Process Improvement

• Assist in implementing and strengthening HR policies, SOPs, and operational frameworks.
• Continuously identify gaps, inefficiencies, and improvement opportunities in HR operations.

Requirements

• Strong employee-handling skills with clear, empathetic communication.
• Proficiency in MS Excel and HRMS tools (Zoho People experience preferred).
• Bachelors degree in Human Resources, Business Administration, or a related field.
• Proven experience in HR Operations / HR Management in a fast-paced organization.
• Ability to thrive in a high-ownership, high-accountability environment.

Benefits

• A high-trust, performance-driven culture with strong leadership and ownership.
• Opportunity to build scalable HR systems for a global EdTech brand.
• Direct exposure to leadership, decision-making, and organisational design.
• A financially disciplined startup with a clear long-term vision and runway.