Human Resources Officer

Job Description

Liaise with the personal care, Complex care, LD, Extra care, and flexible support team to identify the workforce requirements

Advertise the vacancy appropriately to promote equal opportunities

Shortlist the candidate and book for the Interview

Interview the candidate or arrange the Interview for the line manager to Interview

Liaise with Head office to copy the original documents for the file

For successful candidate - Carry out reference check and process the DBS

Create a file in compliance with CQC (Care Quality Commission) standards

Audit the file and share the report

The staff file and records should be up-to-date and available for Inspection in compliance with CQC

Design and Implement Employee retention strategies to increase loyalty and retain employee

Coordinate between the employee and care Coordinator to assign the weekly hours

Obtain regular verbal and written feedback from the employee, Care Coordinator and Service users and analyse the feedback to improve the quality of service and employee satisfaction

Negotiate with the employee to increase/alter the availability to suit the business needs

Make the training arrangement as appropriate.

Compile the reports of weekly working hours of an employee, satisfaction survey and workforce requirement and share the outcome of the reports the Manager

Skills

* Strong analytical and organizational skills.

* Excellent communication and interpersonal skills.

* Attention to detail and accuracy.

* Knowledge of accounting principles and financial reporting.

* Highly motivated and excited to work in team.

Essential Qualification

MBA HR/MSW or Any Equivalent Degree

Strong knowledge in recruitment

Proven ability to manage multiple tasks simultaneously.

Previous experience in handling Employee Grievances/Job portals

Excellent organizational and time management skills

Ability to work independently and as part of a team.

Excellent written and verbal communication skills.

Strong analytical and problem-solving skills

Proficiency with Microsoft Office (Word, Excel, Outlook, etc.)