Human Resources Manager

1. Talent Acquisition & Recruitment

Develop recruitment strategies to attract creative and technical professionals, including marketers, designers, copywriters, and strategists.

Manage end-to-end recruitment processes, including job posting, screening, interviewing, and on boarding.

Build a strong talent pipeline for niche marketing roles (e.g. Creative head, Social Media Strategist, digital marketing specialists, SEO experts).

2. Employee Relations & Engagement

Act as a point of contact for employee concerns and grievances. Foster a collaborative and positive work environment for the team.

Foster a positive workplace culture through effective communication andconflict resolution.

3. Performance Management:

Define and develop clear Performance Metrics and manage performance systems thataligns with creative outputs, turnaround time, design approval rate, campaign success, and client satisfaction.

Implement a performance appraisal system.

Support managers in setting goals, providing feedback, and identifying training needs.

Create reward systems: Recognize high-performing individuals or teams through incentives, awards, or promotions. Need to implement awards like Star of the month, attendance and on time award, leadership award etc.

4. Tracking for Performance:

Track and observe the status of every candidates work delivery

5. Policy & Compliance

Establish clear HR policies that align with the fast-paced nature of a marketing agency, including late coming, leave policies etc.

Ensure compliance with labor regulations, health and safety standards, and company policies.

Conduct audits and update policies based on changing requirements.

6. Documentation

Employee Database Management : This will include their prior work history and personal ID cards like Aadhar and driving License, permanent address proof, contact information of their parents/spouse.

Company Documents: Maintain Database & documents.

7. Employee Engagement and Relations Responsibilities.

Develop strategies to foster a positive workplace culture.

Conduct quarterly employee satisfaction surveys and act on feedback.

Organize fortnightly engagement activities like team-building exercises, celebrations, and wellness programs.

8. Office Management

Need to maintain a housekeeping inventory.

Create a detailed time-table for housekeeping staff.

Create a list of all vendors for office maintenance.

Create a list of vendors for office operations.