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Human Resources Manager

Wavereco Consulting LLP

5 - 10 years

Pune

Posted: 10/12/2025

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Job Description

Hiring: HR Manager Telesales, Retention & US Shift Hiring (Financial Products)

Location: PUNE M.H

Industry: Financial Products

Salary: Depends on experience & interview performance


About the Role

We are looking for a dynamic and experienced HR Manager who specializes in hiring and managing quality Tele-Sales teams , including WFH sales staff and US-shift candidates .


If you have handled end-to-end recruitment, retention, employee engagement, and team management , this role is for you.


You will play a key role in building strong, high-performance international sales teams for our financial product division.

Key Responsibilities

Recruitment & Hiring


  • End-to-end hiring of tele-sales, retention, and customer success teams
  • Hiring Work-From-Home Sales Executives across globe
  • Hiring candidates for US time zone (Night Shift) sales process
  • Screening, shortlisting & coordinating interviews
  • Designing job descriptions and hiring strategies for high-volume recruitment
  • Building a strong talent pipeline for international sales roles


HR Operations & Management


  • Managing on-boarding, documentation & employee lifecycle
  • Implementing HR policies and performance monitoring systems
  • Managing employee attendance, discipline & reporting
  • Conducting exit interviews and improving retention strategies


Employee Engagement & Culture


  • Developing engagement activities to reduce attrition
  • Ensuring team motivation, communication, and productivity
  • Handling employee grievances professionally


Team Management


  • Work closely with Sales Managers to understand staffing needs
  • Help build a positive and high-performance sales environment
  • Ensure smooth coordination between HR & Operations teams


Requirements


  • 26 years of HR experience (preferably in tele-sales / BPO / international sales )
  • Strong experience in hiring Work-From-Home sales teams
  • Prior experience hiring for US shifts
  • Excellent communication & negotiation skills
  • Ability to manage large and fast-paced hiring cycles
  • Confident in handling high-pressure roles and meeting timelines


What We Offer


  • Competitive salary (based on experience)
  • Fast-growth environment with international exposure
  • Opportunity to build and lead a growing HR department
  • Performance-based incentives
  • Young, energetic & supportive work culture


How to Apply


Send your resume to with subject: HR Manager Sales Hiring

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