Human Resources Manager

Company Description

RPM Pvt. Ltd. is an authorized Ashok Leyland spares and service dealership based in Hyderabad, specializing in Medium & Heavy Commercial Vehicles (M&HCV). With a strong commitment to quality, the company provides genuine spare parts, expert repairs, and ensures maximum fleet uptime. RPM supports fleet operators, logistics companies, and individual truck owners with skilled technicians and customer-centric service. As we expand with new service outlets, we aim to establish a highly reliable and high-performance Ashok Leyland service network in the region.

Role Description

Location: Hyderabad (On-site)

Business: Ashok Leyland Authorised Spares & Service Dealership

Segment: Medium & Heavy Commercial Vehicles (M&HCV)

Reports To: Dealer Principal / Operations Head

Job Summary

The HR Executive / HR Manager will be responsible for recruitment, employee management, payroll coordination, performance tracking, compliance, and workforce discipline for a medium-scale Ashok Leyland spares and service dealership. The role ensures smooth HR operations for workshop staff, technicians, service advisors, sales staff, and office teams.

Key Responsibilities

Recruitment & Hiring

• Hire technicians, mechanics, service advisors, spares staff, BDMs, and office personnel.
• Manage end-to-end recruitment: sourcing, interviews, offers, and onboarding.
• Build a pipeline of skilled automotive workshop manpower.
• Coordinate trade test and background verification.

Employee Onboarding & Records

• Handle joining formalities, appointment letters, ID cards, and HR documentation.
• Maintain employee records, attendance, and personnel files.
• Ensure smooth onboarding and induction process.

Attendance, Payroll & Benefits

• Track daily attendance, shift schedules, overtime, and leave records.
• Coordinate payroll preparation with accounts team.
• Manage PF, ESI, gratuity, and statutory benefits.
• Resolve salary queries and employee concerns.

Performance Management

• Support performance appraisals for technicians, service advisors, and sales teams.
• Track KPIs such as productivity, punctuality, target achievement, and discipline.
• Implement incentive plans and monitor payout calculations.

Employee Relations & Discipline

• Handle employee grievances, conflicts, and disciplinary actions.
• Maintain workplace discipline and workshop workforce behavior.
• Improve employee engagement, retention, and morale.
• Act as a bridge between management and staff.

Training & Skill Development

• Coordinate technical training for mechanics and workshop staff.
• Arrange soft skills and customer handling training.
• Work with Ashok Leyland training programs and OEM skill modules.

HR Policies & Compliance

• Implement HR policies, code of conduct, and company rules.
• Ensure compliance with labor laws, PF, ESI, minimum wages, and safety norms.
• Maintain statutory registers and audit records.
• Manage contractor and temporary labor compliance.

Workforce Planning & Productivity

• Monitor manpower requirements for workshop and spares departments.
• Reduce manpower inefficiencies and absenteeism.
• Support productivity improvement initiatives in workshop operations.

Admin & Office Support (Optional)

• Oversee office discipline, housekeeping staff, and security coordination.
• Support HR-related admin activities and vendor coordination.

Key Performance Indicators (KPIs)

• Time to hire & quality of recruitment
• Employee retention & turnover rate
• Attendance & punctuality levels
• Payroll accuracy & on-time processing
• Employee satisfaction & grievance resolution
• Compliance & audit readiness

Required Skills & Experience

• 26 years of HR experience (automotive / industrial / workshop preferred)
• Experience handling blue-collar workforce (technicians, mechanics)
• Knowledge of PF, ESI, payroll, labor laws, and compliance
• Strong communication skills in English, Telugu, and Hindi
• Organized, firm, fair, and people-oriented
• Comfortable working on-site in Hyderabad workshop environment

Education & Requirements

• Bachelors degree in HR, Business Administration, or related field
• HR software / Excel / attendance systems knowledge
• Experience in automotive dealership / service center is a plus
• Mandatory physical office/workshop presence

Compensation Range (Optional)

• HR Manager: 45,000 85,000 per month
• (Based on experience & scale)