Human Resources Manager

Location: Gurugram

Company: PROHED Performance Marketing Agency

Experience: 36 years

Team Size Supported: ~30 employees

Reporting To: Founder / Operations Head

PROHED is a performance marketing agency working with leading brands such as PokerBaazi, HCL, Pearson, McGraw Hill, and more. We specialize in paid media, growth marketing, and data-driven digital strategies. As we scale, we are looking for a hands-on HR professional to build strong people systems, improve hiring quality, and strengthen our culture.

We are seeking an HR Manager / HR Generalist to own end-to-end HR operations for a 30-member performance marketing team. This role will focus on recruitment, employee engagement, HR policies, performance management, compliance, and culture-building. You will work closely with leadership to scale the team efficiently while maintaining a high-performance environment.

• Own full-cycle recruitment for performance marketers, designers, analysts, and support roles
• Coordinate with hiring managers to define job requirements and hiring timelines
• Source candidates via LinkedIn, job portals, referrals, and agencies
• Screen resumes, conduct initial interviews, and manage interview pipelines
• Ensure strong candidate experience and timely closures

• Manage onboarding and offboarding processes
• Maintain employee records, HRMS, attendance, and leave systems
• Draft offer letters, appointment letters, and exit documents
• Manage payroll coordination with finance/accounts team
• Handle employee queries, grievances, and policy clarifications

• Implement and manage OKRs/KPIs and performance review cycles
• Support managers in goal-setting and performance feedback
• Identify training needs and coordinate upskilling programs
• Track probation reviews and confirmations

• Drive employee engagement initiatives and team activities
• Run pulse surveys and feedback programs
• Support leadership in building a high-performance culture
• Design recognition and rewards programs

• Draft, update, and implement HR policies and SOPs
• Ensure compliance with labor laws and statutory requirements
• Handle POSH compliance, disciplinary actions, and documentation
• Maintain audit-ready HR documentation

• 36 years of HR experience, preferably in a startup, agency, or high-growth environment
• Strong experience in recruitment for digital, tech, or marketing roles
• Hands-on experience with HR operations and employee lifecycle management
• Knowledge of Indian labor laws and compliance (PF, ESIC, POSH, Shops & Establishment)
• Excellent communication and stakeholder management skills
• Organized, detail-oriented, and comfortable in a fast-paced environment
• Proficient in Google Workspace / MS Office and basic HRMS tools

• Experience working in a digital marketing or performance marketing agency
• Experience scaling teams from 20 to 50+ employees
• Exposure to performance management systems (OKRs/KPIs)
• Certification in HR, Labor Law, or POSH (bonus)

• High-impact role with direct access to leadership
• Opportunity to build HR systems from scratch
• Fast growth and learning environment
• Competitive salary + performance incentives
• Flexible work setup (as applicable)