Human Resources Manager

Location : Vadodara, Gujarat, India - Onsite

Working schedule would be the graveyard shift or a night shift

Position Overview

The HR Manager will lead and oversee all aspects of human resources operations for our Vadodara office. This role will be responsible for end-to-end HR management from recruitment and employee engagement to compliance and performance management. The ideal candidate will have a proven background in BPO hiring , Indian labour laws , and employee relations , with a strong ability to align HR strategies with business objectives.

Key Responsibilities

Talent Acquisition & Recruitment

• Lead full-cycle recruitment for BPO and corporate positions.
• Develop and implement sourcing strategies to attract and retain top talent.
• Manage onboarding, orientation, and employee integration programs.

Employee Relations & Engagement

• Foster a positive, inclusive, and high-performance work environment.
• Design and execute engagement initiatives to enhance employee morale and retention.
• Serve as a trusted advisor to employees and managers for HR-related concerns and conflict resolution.

Performance Management & Development

• Implement and manage performance appraisal systems.
• Support leadership in developing employee growth and succession plans.
• Facilitate training and development programs aligned with organizational goals.

HR Operations & Compliance

• Ensure compliance with all local labour laws, statutory regulations, and government requirements (e.g., PF, ESI, Shops and Establishments Act, Gratuity, etc.).
• Maintain and update HR policies in alignment with Indian legal frameworks and company standards.
• Oversee payroll coordination, attendance, and leave management.

Strategic HR Planning

• Partner with management to align HR strategy with business needs.
• Provide insights on workforce trends, talent analytics, and organizational planning.

Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field (MBA in HR preferred).
• 58 years of progressive HR experience , with at least 3 years in a managerial capacity .
• Proven experience in recruiting and managing BPO employees .
• Strong understanding of Indian labour laws, statutory compliances , and HR best practices.
• Excellent communication, leadership, and interpersonal skills.
• Proficient in HR systems, MS Office, and HR analytics tools.

What We Offer

• Competitive compensation and benefits package.
• Opportunities for professional development and career advancement.
• Collaborative, inclusive, and growth-driven work culture.
• Chance to work with a globally recognized brand in outsourcing excellence.