Human Resources Executive - Employee Relations

Designation: Human Resources Executive - Employee Relations

Shift Timing: 6:30 PM to 3:30 AM IST

Shift: US

Location: Vadodara

Website: www.aloissolutions.com

KEY RESPONSIBILITIES:

• Build and maintain positive relationships with existing business consultants.
• Act as a liaison between the client and consultants to ensure client satisfaction and adjust strategies as needed.
• Lead efforts to increase retention and consultant engagement.
• Resolve and address questions and concerns from consultants through calls and emails.
• Handle Grievances and provide coaching to consultants to avoid terminations.
• Work with the service delivery managers to Re-market our resources who are finishing current assignments.
• Generate business leads, referrals and business opportunities by networking with the consultants. Work with the service delivery managers to leverage on the received leads and referrals.
• Coordinate with internal teams to ensure excellent ALOIS experience for consultants.
• Attrition Control

REQUIRED SKILLS:

• Bachelor's Degree
• Excellent communication skills
• Excellent interpersonal skills
• Excellent Listening skills and patience
• Previous experience in HR, Business Development, Sales, or Customer Relationship is an add on benefit.
• Flamboyant personality.