Human Resources Business Partner

Gynoveda is on a mission to build the world's largest chain of Ayurveda Fertility Clinics for Couples. With 60+ clinics live in 30+ cities and a new one opening every week, the company is on track to hit 200 clinics, positioning itself as a national leader in reproductive healthcare.

Know everything about Gynoveda here>.

• Job Title: HR Business Partner
• Base Location: Mumbai, Malad (Mindspace)
• Position Type: Full-time, in-office, 5 days a week
• Industry Type: Healthcare

Role Mandate:

Own people's execution on the ground for assigned clinics.

Ensure grievance closure, SOP adherence, discipline, and support for retention.

"This is not a policy or advisory role. Execution and closure matter."

Core Responsibilities:

Employee Lifecycle Execution

• Execute onboarding at the clinic level, OJT, and training coordination.
• Manage attendance, leave, and shift adherence
• Coordinate payroll inputs; ensure LOP accuracy
• Support transfers, confirmations, promotions
• Manage exits and F&F coordination

Grievance & Employee Relations

• First owner of clinic employee grievances
• Investigate, document, and close issues within TAT
• Handle behavioural and performance-linked cases

SOP & Process Adherence

• Implement HR SOPs, policies, and templates on the ground
• Ensure clinic-level compliance without exceptions
• Identify process gaps and recommend SOP improvements
• Prevent manual workarounds and bypasses

Retention & Performance Support

• Track early attrition and performance red flags
• Intervene proactively with clinic managers and employees
• Stabilise clinics during team disruption

Stakeholder Management

• Partner with Clinic Managers
• Drive manager accountability on people processes
• Act as a single HR point of contact for clinics

Candidate Profile (Non-Negotiable):

• 6 to 8+ years HR experience
• Strong exposure to ER, grievances, HR ops execution
• Experience in healthcare, retail, or frontline-heavy setups
• Hands-on, comfortable visiting clinics
• Able to balance employee empathy with business needs
• Must be travel-ready (Pan-India)

Success Indicators:

• Grievances closed early and cleanly
• Clinics compliant with SOPs
• Reduced people escalations
• Stable clinic teams with lower attrition