Human Resources Business Partner

Role Overview

We are seeking a strategic, execution-driven Human Resources Business Partner (HRBP) to lead end-to-end HR operations across internal workforce management and client-aligned delivery teams. This role will act as a trusted advisor to leadership , driving talent strategy, operational excellence, and employee lifecycle governance within a fast-paced IT services and staffing ecosystem.

The HRBP will be responsible for internal hiring, L&D, payroll governance, employee engagement, compliance, and client HR coordination , ensuring scalability, compliance, and high employee satisfaction across contract and permanent workforce models.

Key Responsibilities

1. Strategic HR Partnership

• Act as a strategic HR advisor to business leaders, aligning people strategy with organisational growth objectives.
• Translate business plans into workforce planning, capability-building, and talent-optimisation strategies.
• Partner with leadership on organisational design, succession planning, and performance frameworks.

2. Talent Acquisition & Workforce Planning

• Lead internal hiring across recruitment, sales, delivery, and support functions.
• Could you collaborate with staffing and delivery teams to align internal capacity with client mandates?
• Drive onboarding excellence and ensure rapid productivity ramp-up.

3. Learning, Training & Development

• Design and implement structured training programs for recruiters, consultants, and delivery teams.
• Identify skill gaps and build learning roadmaps aligned with IT staffing and client delivery requirements.
• Drive leadership development, performance coaching, and certification initiatives.

4. Payroll, Compliance & HR Operations

• Oversee end-to-end payroll management , including attendance, incentives, variable pay, and statutory compliance.
• Ensure adherence to labour laws, statutory filings, audits, and HR documentation.
• Manage HR systems, policies, SOPs, and employee records with high governance standards.

5. Employee Lifecycle & Engagement

• Own the complete employee lifecycle: onboarding, performance management, engagement, retention, and exits.
• Drive employee engagement initiatives, feedback mechanisms, and culture-building programs.
• Handle employee relations, grievance management, and conflict resolution professionally and discreetly.

6. Client HR & Stakeholder Management

• Act as HR SPOC for key IT clients for contract-to-hire and permanent staffing engagements.
• Manage client expectations related to onboarding, compliance, replacements, and workforce continuity.
• Please support audits, documentation, and workforce reporting in accordance with client SLAs.

Key Skills & Competencies

• Intense exposure to IT Services / IT Staffing / Contract-to-Hire models
• Expertise in HR Operations, Payroll, Compliance, and Employee Relations
• Strategic mindset with hands-on execution capability
• Excellent stakeholder management and communication skills
• Strong understanding of labour laws and HR best practices
• Ability to work in high-growth, fast-scaling environments

Preferred Qualifications

• MBA / Masters in Human Resources or equivalent
• Prior experience in IT staffing, consulting, or managed services organisations
• Experience managing a multi-location or distributed workforce
• Exposure to HRMS, payroll systems, and performance management tools

Why Join us?

• Opportunity to build and scale HR function in a growing IT services organisation
• Strategic visibility with leadership and key enterprise clients
• Dynamic, entrepreneurial work culture with strong growth potential
• Direct impact on people strategy, client delivery, and organisational success