Human Resource Business Partner (HRBP)

Client is seeking a proactive and people-focused Human Resource Business Partner (HRBP) to support their growing US Healthcare operations. The HRBP will act as a strategic partner to business leaders, driving initiatives across employee engagement, performance management, workforce planning, and compliance while fostering a positive and high-performance work culture.

Location: Chennai

Experience: 23 years

Key Responsibilities:

Business Partnership:

• Partner with business leaders to understand team objectives and translate them into effective HR strategies.
• Support workforce planning, headcount optimization, and succession planning.
• Provide coaching and guidance to managers on employee relations, performance issues, and team development.

Employee Relations & Engagement:

• Serve as the first point of contact for employee queries and concerns, ensuring timely resolution.
• Drive employee engagement initiatives, recognition programs, and retention strategies.
• Conduct stay interviews, exit interviews, and analyze feedback to recommend improvement actions.

Performance & Talent Management:

• Facilitate goal setting, appraisal cycles, and performance improvement plans.
• Identify training needs and collaborate with L&D to deliver relevant programs.
• Support career development pathways for high-potential employees.

Compliance & Policies:

• Ensure adherence to US Healthcare compliance standards, HIPAA guidelines, and company HR policies.
• Manage disciplinary processes in line with legal and organizational frameworks.
• Maintain accurate HR documentation and audit-ready records.

HR Operations:

• Support onboarding, orientation, and background verification processes.
• Analyze HR metrics attrition, absenteeism, engagement and present actionable insights.
• Collaborate with payroll, recruitment, and operations for seamless HR service delivery.

Qualifications & Experience:

• Bachelors degree in Human Resources, Business Administration, or related field (MBA/PGDM preferred).
• 23 years of hands-on HR experience , preferably as HRBP/HR Generalist in a US Healthcare BPO .
• Working knowledge of US healthcare processes and compliance (HIPAA, PHI handling) would be an advantage
• Experience handling employee relations and performance management cycles.

Skills & Competencies:

• Strong interpersonal, conflict-resolution, and coaching skills.
• Ability to influence stakeholders and build trust across teams.
• Analytical mindset with ability to use HR data for decision-making.
• Excellent communication and documentation skills.
• Ability to manage multiple priorities in a fast-paced environment.

Nice to Have:

• Certification in HR (SHRM/PHR or equivalent).
• Exposure to HR analytics tools and HRIS platforms.

Key Success Metrics:

• Reduction in attrition and employee grievances.
• Improved engagement and performance outcomes.
• Compliance adherence with zero audit deviations.
• Timely closure of HR actions and initiatives.