HubSpot CRM Admin JIS123581

Key Responsibilities:

• HubSpot Implementation & Configuration:
• Lead end-to-end HubSpot implementation for clients or internal teams, including system setup, configurations, data migration, and integrations.
• Customize HubSpot workflows, CRM properties, reporting dashboards, lead scoring, and automation processes based on business requirements.
• Collaborate with internal teams to define project timelines, deliverables, and expected outcomes.
• System Integrations:
• Integrate HubSpot with third-party systems and applications such as Salesforce, and various marketing platforms using APIs, HubSpots native integrations, and custom development.
• Troubleshoot and resolve technical issues related to HubSpot integrations and API connections.
• Technical Support & Troubleshooting:
• Provide technical support to internal stakeholders, troubleshooting any platform-related issues.
• Work closely with HubSpot support to resolve any platform-related bugs or issues.
• Data Management & Migration:
• Oversee and manage data imports/exports, ensuring clean and accurate migration of data from legacy systems to HubSpot.
• Work on improving data integrity and the structure of CRM data for better insights and reporting.
• Best Practices & Optimization:
• Stay up to date with HubSpots new features, tools, and updates, and recommend improvements for existing processes.
• Implement best practices for HubSpot usage, helping internal users to fully leverage the platform.
• Continuously improve internal workflows and optimize HubSpot processes to increase productivity and efficiency.
• Training & Documentation:
• Develop and deliver training for internal teams on how to best use HubSpot tools and features.
• Document custom processes and configurations within HubSpot for future reference.

Qualifications & Skills:

• Experience:
• Minimum 3 years of hands-on experience implementing and configuring HubSpot across different Hubs (Marketing, Sales, Service).
• Proven track record of managing HubSpot technical implementations from start to finish.
• Technical Expertise:
• Strong understanding of HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub.
• Experience with HubSpot APIs, integrations, and custom development.
• Comfortable with data migrations, importing/exporting large datasets, and ensuring data integrity.
• Problem-Solving & Analytical Skills:
• Ability to troubleshoot complex technical issues and provide actionable solutions.
• Strong analytical skills with experience in interpreting data and optimizing HubSpot performance.
• Communication Skills:
• Excellent written and verbal communication skills.
• Ability to communicate complex technical concepts to non-technical users.
• Certifications (preferred but not required):
• HubSpot Certification (HubSpot CMS, Marketing, Sales, or Service Hub).
• Additional relevant certifications in technical implementations or integrations (e.g., API, integration platforms).

Additional Skills (Nice to Have):

• Familiarity with project management tools like Asana, Jira, or Trello.
• Experience in managing and implementing marketing automation strategies.