HRO Delivery

TCS

12 - 18 years

Mumbai

Posted: 15/10/2025

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Job Description

Capable of leading large scale HR operations (Hire to retire) across HR processes including Talent acquisition, talent management, talent development, performance administration, payroll & compensation and drive continuous improvements and adherence to SLAs/ KPIs & tangible Business value added ▪ Lead the Governance to Account Shared Service Program ▪ Drive Process rigor, business outcomes, customer experience, controls & compliance and forge strong partnership with stakeholders (Internal & external) ▪ Responsible for Staffing Programs – ensuring the identification of right skillset, timely onboarding & training. ▪ Overall accountable for P&L (Revenue & Margin) for the account aligned ▪ Responsible for collaborating cross-functional with stakeholders in HRO business process improvements aimed at simplification and accelerating cost savings, Enhance Employee Experience and effectiveness. ▪ The role will be responsible to moving each of the delivery account towards Cognitive operations (combination of leveraging Robotics, Analytics, AI and Agentic AI, effectively)

Location

Mumbai

Job Function

BUSINESS PROCESS SERVICES

Role

Delivery Head

Job Id

371446

Desired Skills

Human Resource

Desired Candidate Profile

Qualifications : MASTER OF BUSINESS ADMINISTRATION

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

HRO Delivery

TCS

Job Description

About Company

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