HR Technology Operations & Stabilization

Role Purpose

To manage and stabilize evolving HR Technology ecosystem during a phase of significant transformation, while progressively transitioning into a strategic HR Tech leadership role. The incumbent will handle day-to-day HR technology operations, vendor coordination, system integrations, and stabilization of new platforms.

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Key Responsibilities

HR Technology Operations & Stabilization

Act as the single point of contact for HR technology platforms including:

o New-age HCM platform

o Outsourced payroll with integrated attendance & leave

o Cornerstone LMS (Learning & Talent)

Manage post-implementation stabilization of the new HCM platform, including configuration, data flow, integrations, and UI issues

Ensure smooth and accurate data exchange between HCM, payroll, attendance, LMS, and other systems

Vendor & Partner Management

Manage ongoing engagement with HR technology partners and service providers

Coordinate issue resolution, enhancements, releases, and SLA adherence

Act as a bridge between HR teams, IT, and external vendors

HR Tech Strategy & Transformation

Partner with HR stakeholders to identify technology-led process improvements

Support scoping and implementation of HR digital transformation initiatives

Scan the HR tech market for emerging platforms, features, and use cases relevant to

Data, Architecture & Governance

Develop and maintain understanding of HR technology architecture and data structures

Ensure data accuracy, integrity, and governance across HR systems

Support reporting, analytics, and compliance requirements

Succession & Leadership Readiness

Work closely with the current Lead HRST to build capability in HR tech strategy and governance

Prepare to transition into the Lead HR Systems & Technology role within 1218 months

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Experience & Qualifications

1012 years of experience in HR Technology / HRIS / Enterprise Systems roles

Hands-on exposure to multiple HR technology platforms (HCM, Payroll, Attendance, LMS/Talent)

Experience working with vendor-managed or outsourced HR technology environments

Strong post-implementation and stabilization experience

BE / B. Tech / MCA or equivalent technical qualification preferred

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Key Skills & Competencies

Strong understanding of HR systems architecture, integrations, and data flow

Ability to quickly learn new technology platforms and data models

Strong analytical, problem-solving, and stakeholder management skills

High learning agility and readiness to move into a leadership role