HR Technologist | Workday Learning & Talent Management

HR Technologist (Workday Learning & Talent)

What You Will Do

• Support the design, configuration, and implementation of Workday functionalities, with a primary focus on talent management and learning modules.

• Partner with business stakeholders and L&D leads to configure and optimize Workday and related talent & learning technologies for evolving business needs.

• Act as a point of contact for business process configuration, assisting in integration testing and collaborating with Johnson Controls IT and external vendors.

• Work with content curators and HR teams to develop strategies for learner groups and ensure seamless delivery through Workday Learning.

• Troubleshoot configuration and system issues coordinating with IT, content vendors, and Workday support to resolve problems efficiently.

• Plan, coordinate, and execute testing efforts for system changes, ensuring all functionalities perform as expected.

• Proactively identify opportunities to enhance business processes and improve user experience within Workday and other HR technology solutions.

• Provide post-production support for Workday modules related to talent management and learning, ensuring all KPIs are met.

• Track, analyze, and report key metrics to stakeholders, developing reporting templates and generating both ad-hoc and standardized reports for business leaders.

• Coach and mentor content curators, end-user support teams, and L&D team members on Workday Learning and Talent features.

What We Are Looking For

• Education: Bachelor’s degree in Computer Science, Engineering, Human Resources, or a related field, or equivalent experience.

• Experience: Minimum 4+ years of hands-on experience with Workday functional configurations, preferably in talent management and learning. Previous experience as an LMS Administrator or similar HR technology role is highly desirable.

• Expertise: Deep understanding of one or more Workday functional areas such as Talent Core, Learning, or Business Process. Experience managing LMS/LXP is a plus.

• Technical Skills: Basic knowledge of client-side web technologies (HTML, CSS, JavaScript/jQuery, XML) and LMS communication standards – SCORM/AICC/xAPI. Proficient in MS Excel.

• Systems Analysis: Functional knowledge of HR Management processes, with strong systems analysis and troubleshooting skills.

• Professionalism: Demonstrates high ethical standards, quality work, ability to work under pressure, and a positive attitude.

• Teamwork: Effective collaborator with strong teaming skills, comfortable working with global and remote teams.

• Communication: Excellent verbal and written communication skills and the ability to build strong relationships with partners and stakeholders.

• Analytical & Organizational Skills: Strong analytical mindset, able to multi-task, meet deadlines, and work in a self-motivated, organized manner.

• Tech Savvy: Passion for troubleshooting, exploring, and learning new HR technologies to continuously drive improvements.