HR Services Specialist - Pune

About the Role:

We are seeking an experienced HR Operations Specialist to manage end-to-end employee lifecycle transactions and administration. This strategic position serves as the primary point of contact for our diverse workforce, including candidates, current employees, leadership, and alumni, delivering exceptional support across employee relations, compensation, learning & development, payroll, benefits administration, and HR systems.

Location: Pune

What You'll Do:

• Execute comprehensive HR case management through multiple enterprise platforms (ServiceNow, Slack, Zoom), ensuring compliance with regulatory requirements and organizational policies.

• Drive resolution of complex employee inquiries while maintaining strict confidentiality and service excellence.

• Champion the adoption of self-service HR tools and resources to enhance employee experience.

• Analyse HR helpdesk metrics to identify trends and implement process improvements

• Provide expert guidance on HR policies and procedures to employees and manager.

• Partner with benefits providers and pension administrators to ensure seamless service delivery.

• Collaborate with third-party vendors to maintain compliance with local employment regulations.

• Maintain data integrity within HRMS through regular audits and updates

• Lead Day 1 onboarding programs for APJ region employees.

• Manage employee offboarding processes.

• Coordinate with Immigration and Talent teams on visa processing and compliance.

• Support strategic HR initiatives and special projects as needed

• Must be able to work in Hybrid environment (3 days a week)

What You'll Need:

• Bachelor's degree in Human Resources, Business Administration, or related field 6+ years of progressive HR operations experience.

• Advanced English language proficiency.

• Demonstrated expertise in HR transaction processing and employee lifecycle management.

• Strong analytical capabilities with a continuous improvement mindset.

• Proven track record in customer service excellence.

• Exceptional communication and interpersonal skills.

• Demonstrated ability to thrive in a fast-paced, global environment.

• Experience in cross-functional collaboration and project management

Bonus Points:

• Workday HCM certification or hands-on experience.

• Multi-cultural work experience

• Process optimization experience

• Change management expertise

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Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.