HR Service Delivery Associate

Skill required: Employee Services - Employee and Labor Relations
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Strong customer orientation Resilient and able to work under pressure Attention to detail & quality driven in communications and all system transactions Strong communications skills (Written & Verbal) Problem solving skills Team Work & collaboration Willing to work in flexible shifts & in weekends Versant score should be 62 Passing the psychometric test a must Work from Office - Mandatory Employee Services - More into query/case management / Workforce data Admi Employment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.
What are we looking for? Strong customer orientation Resilient and able to work under pressure Attention to detail & quality driven in communications and all system transactions Strong communications skills (Written & Verbal) Problem solving skills Team Work & collaboration Willing to work in flexible shifts & in weekends Versant score should be 62 Passing the psychometric test a must Work from Office - Mandatory BPO experience Knowledge of MS Excel & Word Knowledge of US WFA process
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts