HR Service Delivery Associate

Skill required: Talent Acquisition - Onboarding
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Working alongside recruitment & Onboarding team to: Phone Screening abilities Inbound and Outbound needed for screening / interview scheduling and co ordination activities. Schedule interviews and coordinate communication between candidates and hiring managers. Maintain and update the Applicant tracking system (ATS) to ensure accurate candidate records. Understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Perform Root Cause Analysis on issues faces and suggest Candidate with Talent Acquisition Admin The Candidate Onboarding team focuses on administering the onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of Workday record, etc. This role is primarily focused on performing end to end onboarding with 100% compliance, developing and maintaining required reports through data collection, validation, analysis, and publishing them according to the requirement of the clients/customers.
What are we looking for? Ability to manage multiple stakeholders Ability to meet deadlines Ability to perform under pressure Ability to work well in a team Adaptable and flexible
Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts