HR Ops Specialist

Who we are

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality.

Sustainability is a top priority for our company. We are committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place.

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Position: HR Operations Specialist

What you will do

Responsible for TA OPS and WFA Tier 2 functions, performing specialty administrative and transaction processing activities to support employees, managers, HRBPs, Talent Acquisition team, Hiring Vendors, and CoEs across the Enterprise in HR Core processes and related services, including efforts to:

• Provide specific assistance and processing WFA Processes, New Hires, Terminations, Employment Changes, Employment Verification, BGV activities, Pre-Hire Due Diligence, Prepare Extend Job Offer, Candidate Document Collection etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.

• Manage day-to-day vendor relationships for applications owned by Human Resources Shared Service Center (HRSSC).

• Troubleshooting & handholding day to day new joiners documentation, need to have a strong resolution ability with vendors and Stakeholders.

• Support TA team to leverage smooth onboarding for all new hires.

• Be a subject matter expert and support internal and external audits

• Support stakeholder requirement on requisitions/verification/new hire documentation update

• Monitor vendor performance, engagement & feedbacks.

• Conduct periodic quality checks to ensure standards are conserved

• Support execution of vendor agreements and billing process.

• Data Management & Administration, maintain accurate and up-to-date records, ensure all background verification processes comply with company policies and local regulations.

• Adherence to standard operating procedures and ensure effective security measures are in place.

• Identify and timely highlight red flags to business & stakeholders with a solutioning approach.

• Become a systems expert and provide support to our TA and People teams.

• Proficient Workday and an ATS is desirable

Skills & Experience

• Processes workday administration such New Hires, Terminations, Employment Changes, Employment Verification, Employee Movements (Promotions, Demotions, Transfers - local, BU to BU, country to country, expat assignments) etc. including follow up with mangers and HRBPs to clarify information, obtain approvals or request corrections.

• Provide transactional support of handling job requisitions such as bulk creation, validation and approval using various business rules.

• Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix.

• Audits of data entry accuracy done by HR Ops team members

• Well versed with data protection principles, knows how to process confidential and sensitive employee information.

• Attention to detail – be able to accurately process transaction.

• Solid understanding of Workday and HR ServiceNow.

• Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners.

• Participate in regional and global projects to support regional HR initiatives.

Ensure that the operational unit works to support our quality, information security policy and all aspects of our Integrated Management System.

Identify opportunities for improvement and help develop impactful and measurable action plan to address.