HR operations Service Desk
TCS
2 - 5 years
Delhi
Posted: 3/15/2025
Job Description
TCS is Hiring for Executive HR Helpdesk - HRSS
Location - Noida
Work From Office (No Remote , No Hybrid, No Work from Home)
Flexible with Night & Rotational Shifts (US)
Role purpose
To provide the first line of support to customers, delivering quality customer service, issue triage and effective ticket management to ensure that enquiries regarding SAP SuccessFactors processes and data are answered/ addressed timely.
As the front line of HR Services, this role is key in ensuring that customers know where and how to manage processes and that complex issues are assigned to the correct user group.
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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