HR operations Service Desk

TCS

2 - 5 years

Delhi

Posted: 3/15/2025

Job Description

Job Description

TCS is Hiring for Executive HR Helpdesk - HRSS

Location - Noida

Work From Office (No Remote , No Hybrid, No Work from Home)

Flexible with Night & Rotational Shifts (US)

Role purpose

To provide the first line of support to customers, delivering quality customer service, issue triage and effective ticket management to ensure that enquiries regarding SAP SuccessFactors processes and data are answered/ addressed timely.

As the front line of HR Services, this role is key in ensuring that customers know where and how to manage processes and that complex issues are assigned to the correct user group.

Location
NCR
Job Function
BUSINESS PROCESS SERVICES
Role
Executive
Job Id
351681
Desired Skills
Customer Service | Service Desk
Desired Candidate Profile
Qualifications : BACHELOR OF COMMERCE

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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