HR Operations

Job Summary

The HR Operations role is responsible for ensuring the efficient, compliant, and employee-focused delivery of core HR processes. This position supports the full employee lifecycle, maintains HR systems and records, and acts as a key point of contact for HR-related queries while continuously improving HR operational efficiency.

Key Responsibilities

HR Operations & Administration

• Manage end-to-end employee lifecycle processes (onboarding, changes, offboarding)
• Maintain accurate employee records in HRIS and personnel files
• Ensure HR policies, procedures, and documentation are up to date
• Respond to employee queries related to HR policies, benefits, and processes

Payroll, Benefits & Compliance

• Coordinate payroll inputs and validate payroll data with finance or external vendors
• Administer employee benefits programs and resolve related issues
• Ensure compliance with labor laws, company policies, and regulatory requirements
• Support audits and statutory reporting as required

HR Systems & Data

• Manage and optimize HR systems (HRIS, ATS, time & attendance)
• Prepare HR reports and dashboards (headcount, turnover, absenteeism, etc.)
• Ensure data accuracy, confidentiality, and integrity

Process Improvement

• Identify opportunities to improve HR processes and employee experience
• Support automation and standardization of HR operations
• Develop SOPs and workflow documentation

Employee Support

• Act as a trusted point of contact for employees and managers
• Support performance management, engagement, and HR initiatives
• Assist with employee relations matters in coordination with HR leadership

Required Qualifications

• Bachelors degree in Human Resources, Business Administration, or related field
• 25 years of experience in HR operations or HR generalist role
• Strong knowledge of HR processes and employment regulations
• Experience with HRIS and payroll systems
• High attention to detail and strong organizational skills