HR Manager of People & Systems

Company Description

Ten 11 Hospitality is a pioneering company in the hospitality sector, specializing in designing and managing premium airport and railway lounges across India. Focused on enhancing the travel experience, the company offers luxurious and thoughtfully curated spaces that combine comfort, delicious buffet dining, and modern amenities like seating, reclining areas, and sleeping pods. Currently operating in 5 states, Ten 11 Hospitality serves thousands of passengers daily, with plans to expand to key transit hubs. For more details, visit: www.ten11hospitality.com or contact info@ten11hospitality.com.

Ten 11 Hospitality is not looking for an HR Administrator. We are scaling fast, moving from single-unit operations to a multi-city cluster model. We have the vision, the capital, and the team now we need the Operating System.

We are looking for a 8+ year HR veteran who is tired of corporate fluff and wants to actually build a national brand from the ground up.

Your Mandate:

1. Systemize everything: You will take full ownership of GreytHR. If a salary is manual, if a document is missing, or if attendance isn't geo-fenced, that is your problem to solve. We want a "Visibility" engine, not a paperwork pile.

• The "Ten 11 Bible": You will draft and enforce the SOPs. You need to turn the MDs vision into clear, "Paper-made" protocols that work for a Commis Chef in Mumbai just as well as a Manager in Gurgaon.
• Tiered Leadership Support: You will support our Heads & Leaders by creating a tiered payroll and policy structure that treats our HO leaders like professionals and our ground staff with necessary discipline.
• Kill the Politics: You are the shield. You will implement data-driven KPIs so that rewards are based on merit, not noise.

Who You Are:

• 10+ Years in the Trenches: Youve seen it all in Hospitality, Retail, or F&B. You know the difference between "office talk" and "on-the-floor" reality.
• The Architect: Youve built HR departments before. You don't ask "What is the policy?" You write the policy.
• GreytHR Power User: You can configure the backend, map the modules, and pull the analytics yourself. No hand-holding required.
• A High-Bandwidth Fixer: When a leadership clash happens (like new hires), you dont just observe, you mediate, fix the process, and save the culture.

Why Join Us?

• Direct Impact: You report to the Sr. Management & Your decisions change the company on Day 1.
• No Red Tape: We move fast. If you have a better way to do things, we implement it.
• Legacy Building: This is your chance to put your name on the organizational structure of a growing hospitality giant.

How to Apply:

If you believe culture is built on Discipline, Systems, and Excellence, we want to talk.