HR Audit and Assurance

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

 

PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

 

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Job Description

HR Audit and Assurance

 

About PhonePe:

PhonePe is a payments App, built by Indians! We aim to offer every Indian equal opportunity to accelerate their progress by unlocking the flow of money and access to services. We believe India is at the cusp of a new mobile revolution, which will change the way we manage our money on the go. We see ourselves facilitating this change, through technology and dogged customer centricity. PhonePe started in 2015, and crossed 6+ bn transactions on its platform having 600 mn registered users and 40 mn merchants.

 

Role Objective:

Seeking a high-integrity and detail-oriented professional to join the People Experience team within HR function in an internal audit and process assurance role. The role is responsible for proactively auditing internal HR processes and identifying the control gaps. The focus is on reducing risks and enhancing audit readiness.

 

Job Description:

• Conduct structured audits and reviews across HR processes ensuring alignment with internal policies, SOPs and process SLAs.
• Evaluate and report the effectiveness of internal controls in critical areas such as:
• Onboarding and Background Verification (BGV)
• Payroll accuracy, statutory deductions, and reconciliation
• Offboarding (exit) and full and final settlements including recoveries and write-offs where applicable
• FTC  Management (contract worker lifecycle, CLRA adherence, vendor SLAs)
• HR Vendor Management
• Employee data integrity on HRMS and various downstream HR systems
• Drive HR audit readiness by ensuring that documentation and system records are updated, easily retrievable, and aligned with inspection and audit protocols.
• Generate actionable governance reports and dashboards based on the audit observations and share with process owners for resolving the root causes and implementing  sustainable control improvements.
• Collaborate with Finance teams (Accounts, GL and Reporting, Treasury, etc) to strengthen HR-adjacent controls.
  
  

Expected Business Impact and Governance Outcomes

This role directly contributes to:

• Enhanced audit readiness by embedding a proactive risk lens in everyday HR operations.
• Stronger governance across people processes and improved audit outcomes.
• Operational efficiency and improved employee trust and experience.

 

Skills & Qualifications

• Master’s degree in HR, Finance, Audit, or related field.
• 4-5 years of experience in internal audit, process assurance, or risk/compliance roles focussed on HR processes.
• Deep understanding of HR processes, labour laws, and statutory requirements relevant to a large organization. Exposure in fintech organizations and scaling up businesses is advantageous. 
• Experience managing audits and process reviews in high-volume environments with excel-based data analysis, and audit documentation.
• Analytical, investigative, and risk-sensing mindset, with good communication skills.
• Ability to operate independently while building credibility across cross-functional teams.

 

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

 

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

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